Tea Heights Booking Cancellation & Refund Policy

Thank you for choosing Teaheights!

Booking Cancellation Policy

Once a reservation is confirmed, please notify us by Telephone, WhatsApp or email of any cancellation or modification of the booking at least 30 days before your booking date.

Refund Policy

  1. We offer a Refund before 30 days of your booking date, if 30 days have passed since your booking, you will not be offered a refund and/or exchange of any kind.
  2. The refunds can only be credited to the payment originated media.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you have done all of this and you still have not received your refund yet, please contact us at [email protected]